:root{--bg-color: #0b111a;--sidebar-bg: #1d3055;--card-bg: rgba(29, 48, 85, .4);--accent-lime: #e1fd07;--accent-blue-light: #97b9ff;--accent-teal: #005057;--accent-green: #e1fd07;--accent-red: #ef4444;--text-main: #ffffff;--text-muted: #97b9ff;--glass-border: rgba(151, 185, 255, .2)}*{margin:0;padding:0;box-sizing:border-box;font-family:Outfit,Inter,sans-serif}body{background-color:var(--bg-color);color:var(--text-main);background-image:radial-gradient(at 0% 0%,rgba(29,48,85,.5) 0px,transparent 50%),radial-gradient(at 100% 100%,rgba(0,80,87,.3) 0px,transparent 50%);min-height:100vh}.dashboard-container{padding:2rem;max-width:1400px;margin:0 auto}.header{display:flex;justify-content:space-between;align-items:center;margin-bottom:3rem;border-bottom:1px solid var(--glass-border);padding-bottom:1.5rem}.logo-container{display:flex;align-items:center;gap:1rem}.logo-text{font-size:1.8rem;font-weight:800;letter-spacing:-.5px}.logo-text span{color:var(--accent-lime)}.glass-card{background:var(--card-bg);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);border:1px solid var(--glass-border);border-radius:20px;padding:1.5rem;box-shadow:0 10px 30px #0003;transition:all .3s ease}.glass-card:hover{transform:translateY(-5px);border-color:var(--accent-lime)}.ticket-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(340px,1fr));gap:2rem}.badge{padding:.4rem .8rem;border-radius:8px;font-size:.7rem;font-weight:700;text-transform:uppercase;letter-spacing:1px}.badge-pending{border:1px solid var(--accent-blue-light);color:var(--accent-blue-light)}.badge-resolved{background:var(--accent-lime);color:var(--sidebar-bg)}.badge-rejected{background:#ef4444;color:#fff}.status-check{display:flex;flex-direction:column;align-items:center;gap:.5rem}.status-label{font-size:.7rem;color:var(--text-muted);text-transform:uppercase;font-weight:600}h3{color:var(--accent-blue-light);font-size:1.25rem;margin-bottom:.75rem}button.primary-btn{width:100%;margin-top:1.5rem;padding:.8rem;border-radius:12px;border:1px solid var(--accent-lime);background:transparent;color:var(--accent-lime);font-weight:600;cursor:pointer;transition:all .2s;display:flex;align-items:center;justify-content:center;gap:.5rem}button.primary-btn:hover{background:var(--accent-lime);color:var(--sidebar-bg)}.nav-tabs{display:flex;gap:1.5rem}.nav-item{cursor:pointer;padding:.5rem 1rem;border-bottom:2px solid transparent;transition:all .3s;color:var(--text-muted);font-weight:600}.nav-item.active{border-color:var(--accent-lime);color:var(--accent-lime)}.chat-container{max-width:800px;margin:0 auto;height:calc(100vh - 250px);display:flex;flex-direction:column}.chat-messages{flex:1;overflow-y:auto;padding:1.5rem;display:flex;flex-direction:column;gap:1rem}.message{max-width:80%;padding:1rem;border-radius:12px;font-size:.95rem;line-height:1.4}.message-user{align-self:flex-end;background:var(--accent-teal);color:#fff;border-bottom-right-radius:2px}.message-bot{align-self:flex-start;background:var(--card-bg);color:#fff;border:1px solid var(--glass-border);border-bottom-left-radius:2px}.chat-input-area{padding:1.5rem;background:#1d305533;border-top:1px solid var(--glass-border);display:flex;gap:1rem}.chat-input{flex:1;background:#0003;border:1px solid var(--glass-border);border-radius:12px;padding:1rem;color:#fff;outline:none}.chat-input:focus{border-color:var(--accent-lime)}.send-btn{background:var(--accent-lime);border:none;border-radius:12px;padding:0 1.5rem;color:var(--sidebar-bg);font-weight:700;cursor:pointer}.manual-form{max-width:600px;margin:0 auto}.form-group{margin-bottom:1.5rem}.form-group label{display:block;font-size:.9rem;color:var(--text-muted);margin-bottom:.5rem;font-weight:600}.form-input{width:100%;background:#0003;border:1px solid var(--glass-border);border-radius:12px;padding:1rem;color:#fff;outline:none;font-size:1rem}.form-input:focus{border-color:var(--accent-lime)}textarea.form-input{resize:vertical;min-height:120px}.submit-btn{width:100%;padding:1rem;background:var(--accent-lime);color:var(--sidebar-bg);border:none;border-radius:12px;font-weight:800;font-size:1rem;cursor:pointer;transition:all .3s}.submit-btn:hover{transform:scale(1.02);box-shadow:0 0 20px #e1fd074d}.submit-btn:disabled{opacity:.5;cursor:not-allowed}.status-check{display:flex;flex-direction:column;align-items:center;gap:.5rem;flex:1}.status-label{font-size:.7rem;text-transform:uppercase;letter-spacing:.05rem;color:var(--text-muted);font-weight:700}